Questions & Answers
Race For Research (RFR) is a fun-filled, rewarding experience shared by approximately 1,200 event participants; some who join us as virtual participants and some join us face-to-face. With so many moving parts, there are certain to be aspects of the event to which additional information is still sought.
To that end, below please find some general questions and answers. If you are navigating our Race For Research site, and still have a questions to which you cannot find the answer, please know we are here to lend assistance. If you are unable to find the answer on this site, please don't hesitate to contact us via email at events@sbtf.org.
We look forward to seeing you at this year's race at Atlantic Station in Atlanta, Georgia and thank you in advance for your support and participation.
Use these links to skip to the Q&A that you need:
REGISTRATION FEES:
Q. Do I have to register my minor aged child for the event?
A: Any individual who will walk, run,or otherwise participate in the SBTF 5K, 1K, or Tot Trot should be registered as a race participant. The registration process, which includes acceptance of the terms in liability waiver and remittance of respective fees, should be completed by the respective guardian.
Q. If my minor age child is not walking but is in a stroller, do he/she need to be registered for the race?
A. Children in strollers who are not walking or running in the race do not need to be registered for the race.
Q. I plan to participate in the Race and want to take my infant on the course with me. Do I need to register my infant for this event?
A. Since they are not an active participant, infants do NOT need to be registered. However, by registering yourself, and bringing a infant to this event, you consent to the terms as identified in the Liability waiver.
Q. Does your Race registration site allow me to register multiple people or family members at one time?
A. Yes, after you have completed your own registration, the site will ask if you want to register another individual. Note, only one form of payment will be allowed for the entire transaction.
Q. I think I registered as an "individual" and now want to join a team. How can my registration be changed from individual to team?
A. Please contact us by email at events@sbtf.org and provide your first and last name, email, address, and the name of the team you would like to join. This request can be accommodated up until midnight the Sunday before the Race.
Q. I registered but am no longer able to attend. Can I receive a refund?
A. After you have registered for the event, no refunds are available for any reason. Your registration fee will be converted to a donation. Please see our Policies page for further details.
Q. I need to have my password reset, who can help me?
A. You can find a password reset link by clicking the 'Login' button at the top right of this page. However, if you have difficulty with the reset process, please email us at events@sbtf.org and we can send you a password reset email directly. Please remember to provide your first and last name, and the email address to which we should send the password reset link. After doing so, please remember to check your spam folder as sometimes the auto generated system messages land in spam folders, instead of an inbox.
Q. I'm a returning user to the SBTF site and forgot my user name and password, can this be reset and how long does it take?
A. You can email us at events@sbtf.org and we will reset for you. Please be sure to provide our first and last name, street address, and the email address to where the password reset link is to be sent. Note, sometimes password reset notices are sent to spam folders. Please be sure to check your spam folder.
Q. Are strollers allowed on the course?
A. Yes, strollers may be taken on to the Race course. We simply ask that race participants with strollers be cautious to not impede the path of those running the event for timed results.
Q. Can we bring our pets or animals to the Race?
A. Medical assistance animals are permitted at Race For Research. We do ask, however, that you not bring family pets to the race.
PARTICIPANT RELATED QUESTIONS:
Q. I think I registered as an individual and now want to register with a team, can I change my registration?
A. Yes, simply email us at events@sbtf.org and provide your first and last name, email address and team you would like to join. This request can be accommodated up until midnight Sunday prior to Race day.
Q. Pre-Registration has closed, and the Race is a few days away. Can I still change my registration from "individual" to "team"?
A. This request can be accommodated up until midnight Sunday prior to Race day.
Q. How long does it take for mailed checks to be posted to our fundraising total as shown on our personal page?
A. It could take 7-10 business days to post this transaction. Note, any funds mailed but not yet received by the Foundation might not be reflected in fundraising efforts recognized during the Award ceremony at the event. We will pull the Top 5 Individual and Top 5 Team Fundraisers totals on the Friday night before the race at 9:00 P.M Eastern Standard Time with the information available to us.
Q. Can I add a co-captain, or second team captain?
A. There can only be one primary team captain at a time. There is a possibility to add a co-captain but not a second team captain.
Q. Can we switch Team Captains mid-stream during the campaign?
A. Yes, this can be done electronically by the Team Captain.
Q. Where can I find my team photo?
A. Electronic images will be made available via Flickr and on the SBTF FaceBook page within two weeks following the Race. Hi-resolution digital images are available upon request simply contact the SBTF via email at events@sbtf.org.
Q. How do I find my team on Race Day?
A. A map with team tent assignments will be posted on About the Race/Team Tent & Packet Information tab or you may email events@sbtf.org for information.
Q. Is the 5K course certified?
A. Yes, we plan on certifying the 5K course. The course is an official Peachtree Road Race qualifier. Timed results may be found online.
Q. What time does the race start?
A. The race commences at approximately 7:45am rain or shine
Q.Where is the starting line?
A. Reference the course map, by clicking on "Race Map" tab at the top of this webpage
Q. How do I utilize my Participant Center?
A. Please visit our Resource page for how-to-guides for sending emails, setting up a linked Facebook fundraiser and other Participant Center options.
Q. How can I get my swag and Race day packet early?
A. We are so excited to announce our newest partnership with Big Peach Co. for our RFR event! Big Peach offers some of the very best running and walking shoes, as well as apparel. And their “Fit Process” is what makes their customer service so great. In addition to selling great product, they also host a variety of events and group runs from many of their locations.
You’ll have the chance to meet their team this year with our offering of pre-race packet pickup! Locations and times are listed here.
To learn more, visit their website directly and be sure to come see us before the race!
Visit: https://www.bigpeachrunningco.com/
Q. Where can I find the race results?
A. Results will be streamed live at https://resultscui.active.com/events/SBTFRaceforResearchBrainTumorWalkRun. This URL can also be reached by scanning the QR code, which will be available on race day. Results are published every 5 minutes on race day.
GENERAL INFORMATION:
Q. Will there be bathrooms on-site?
A. Men's and Women's restrooms including handicap accessable stalls and infant changing areas are also located in Atlantic Station located on either side of the movie theater just behind the Atlantic Station Green.
Q, Where do we park?
A. Parking for automobiles, nearest to the Race, is on level P1 or P2 of the parking deck at Atlantic Station. Refer to the Directions and Parking tab on this website for a map and additional details.
Q. What is the cost to park at Atlantic Station?
A. Motorcycles & Scooters may park for free in the designated "scooter spots" located on street level of Atlantic Station. The parking rates for automobiles can be found on the Directions and Parking tab on this website.
Q: My donor does not want to use a credit card online to make a donation, is there a way to send donations offline?
A: Donations by check or other offline methods may be sent along with the offline donation form to the SBTF. Monies received will be credited towards the participant or team as noted on the form. Funds must be received by the Wednesday prior to the Race for Research to count towards awards.